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FAQ

Film shooting, developing & scanning FAQ

What is the difference between RAW and JPG? What is the orange mask and why is it removed when digitizing? Answers to common questions about film photography and digitization.

QWhy do my scans look grainy or color-shifted?

Grain is intrinsic to film, but it becomes prominent with: high-ISO stocks (800+), push processing, and above all underexposure. When a thin negative is brightened during scanning, shadow grain blows up. If a roll looks "rougher than expected," underexposure is the usual culprit.

Color shifts typically come from: (1) expired or heat-damaged film, (2) underexposure (negatives store little color information in the shadows), (3) unusual light sources (fluorescent, mixed light). The classic case: tungsten-balanced cinema film (500T) shot in daylight without a filter goes blue.

We adjust color and density frame by frame, but no scan can recover information the negative never recorded. "When in doubt, overexpose negatives slightly" is the single best rule for clean scans.

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QWhat is the difference between negative and reversal (slide) film?

Negative film records the image with tones inverted (color negatives add the orange mask on top). You only see the final picture after printing or scanning inverts it back. Its greatest strength is exposure latitude: a stop or two of error is recoverable, which makes it ideal for beginners.

Reversal (slide) film develops directly into a positive. On a light table, the transparency and color intensity are unlike anything else. But the exposure latitude is razor thin (about ±0.5 stop), demanding accurate metering and technique.

Starting out? Shoot color negative (C41). Once your exposure is confident, treat yourself to the E6 reversal experience.

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QWill airport X-rays fog my film?

Traditional carry-on X-ray machines: film ISO 800 and slower rarely shows visible damage after a few passes - but damage accumulates, so be careful on multi-leg trips.

CT scanners (the newer machines rolling out worldwide) use far stronger doses and can fog film with stripe patterns in a single pass.

Checked-baggage X-rays are the strongest of all - never put film in checked luggage.

Best practice: carry all film in a clear plastic bag and ask for a hand inspection at security. Most airports will accommodate: "Film, hand check please."

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QHow should I store film? Can I still shoot expired film?

Unused film hates heat and humidity. Refrigerate rolls you will use within months; freeze anything you are keeping for years. Let film warm up for 2-3 hours before opening to avoid condensation.

Exposed film: the latent image fades over time, so develop your shot rolls promptly.

Expired film is shootable, but expect lower effective speed, more base fog, and color shifts. The classic rule of thumb: add one stop of exposure for every decade past expiry. The unpredictability is part of the charm - but for important occasions, shoot in-date film.

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QCan I get already-developed film scanned only?

Absolutely. On the processing order page, choose the "Scan only (developed film)" button for each roll. Since no development is involved, you only pay for the scanning.

Great for:

  • Digitizing old negatives and slides found at home
  • High-quality scans of film developed elsewhere or self-developed
  • Re-scanning rolls that were only scanned at low resolution before

Cut, sleeved film strips are fine to send as-is. After scanning, your film is always returned (return shipping is included in the price). For older film with mold or strong curl, we will handle it as carefully as we can - just mention it in the order notes.

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QWhat is the difference between C41, E6, B&W, and ECN-2 processing? Which does my film need?

C41: the standard process for color negative film - Kodak Gold, Portra, Fujifilm color negatives.

E6: for reversal (slide) film, which develops into a positive you can view directly on a light table - Ektachrome, Provia, Velvia.

B&W: black-and-white negative development - HP5 Plus, Tri-X, Delta, ACROS. B&W reversal is a separate, special process.

ECN-2: for cinema color negative stocks like Kodak VISION3 (500T, 250D). The chemistry differs from C41 and the remjet backing must be removed.

When in doubt, check the box or cassette for "Process C-41" / "E-6" markings - or just write the film name in the order notes and we will identify it for you.

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QWhat are push and pull development?

Push development extends the development time for film exposed above its box speed - for example ISO 400 film shot at 1600 in low light is "pushed 2 stops." Expect stronger contrast and more pronounced grain; many photographers love the look.

Pull development is the opposite: shortened development for film that was overexposed (shot below box speed).

When ordering, tell us the difference in stops between the ISO you actually set and the film's box speed. Push/pull applies to the whole roll, so you cannot change ISO mid-roll. We support ±1-5 stops.

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QHow do I choose a scan resolution (10MP / 24MP / 60MP)?

10MP: plenty for viewing on phones and computers and for social media. Small, easy-to-manage files - great if you mostly shoot for the record.

24MP: comfortably supports A4-A3 prints and is the best-balanced choice. When in doubt, pick this.

60MP: maximum quality for large prints, aggressive cropping, or archival purposes - it records the film grain itself. Especially worthwhile for 120 (medium format), which holds more detail than 135 to begin with.

One caveat: higher scan resolution cannot invent detail that was never captured on the film. Work backwards from how you plan to use the images.

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QWhat is the orange mask on color negative film, and why is it removed when digitizing?

Hold a color negative up to the light and the whole strip looks orange. That is the orange mask - not dirt or age, but part of the film's design. Color dyes are inherently imperfect, so manufacturers build an orange corrective layer into the emulsion. In the darkroom era this mask is what made accurate color printing possible.

When digitizing, simply inverting an orange-tinted negative produces a heavy blue-cyan cast. Scanning therefore has to measure and cancel the mask first, then invert the tones to recover the real color balance - this step is what "mask removal" means.

Our scans measure the base color of every roll individually, remove it, and then fine-tune the palette to the character of each film stock. The same negative can look dramatically different depending on how well the mask removal is done.

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QWhat is the difference between RAW and JPG scans? Which should I choose?

JPG files are finished images: we remove the orange mask (for negatives) and grade every frame. They open anywhere and are instantly ready for sharing or printing. For most customers JPG is the right choice.

RAW (our scanners output DNG) is the scanner's raw data with no mask removal and no grading applied. A color-negative RAW opens as an orange negative image - you invert, remove the mask, and grade it yourself in Lightroom + Negative Lab Pro or similar. Maximum control, but it requires post-processing skills and time, and files are several times larger.

Not sure? For everyday shooting, JPG. If you want full control over the final look, RAW+JPG gives you both: browse the roll in JPG, then finish your favorite frames from RAW.

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